| Customization: | Available |
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| After-sales Service: | Technical Support |
| Warranty: | 1 Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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ATLAPEX Machinery is a leading international specialty machinery and parts manufacturer & distributor since 2007 , with its manufacturer location and oversea sales office located in Pingdu, Qingdao, covering an area of more than 50, 000 square meters. It is divided into three major factories, which accounts for R & D department and production plants. The company has more than 400 employees, including 55 engineers dedicated in new product innovation in the construction machinery industry.
ATLAPEX Machinery with an annual capacity of more than 15000 Compact wheel loaders, Wheel loader, Backhoe loader, Skid-steer loader, excavator, forklifts, and concrete mixer, All the products meet all the internationally required manufacturing standards and Quality control certifications including CCC, ISO 9001, ISO 16949, CE and EGS etc.
Our industry knowledge and vast experience can make you easier in the tire business. Welcome customers abroad and domestic for business communication.
FAQ
A:We have a professional technical team and a mature sales system which can provide customers with complete pre-sales and after-sales services.
For pre-sales:
1. We have agents or customers in most countries around the world, fully understand the local cultural environment and market demand of each country, and can provide new customers with products that meet the demands of their local market.
2. We also can arrange customized mechanical production to meet the local market demand of customers.
For after-sales:
1. We provide a real and effective mechanical warranty commitment.
2. If you reply any questions about our machinery for us, we will definitely answer you as soon as possible, 4 hours at most. We are online 24 hours a day and serve our customers wholeheartedly.
3. As long as the machinery we produce and sell, no matter what year it is, we have all accessories for customers to use.
Q:How do you ensure that the product meets my usage conditions?
A: We have professional sales personnel who have been engaged in this industry for more than 5 years. We will communicate with you in detail about usage needs in the early stage and recommend suitable products to you.
Q:Why are your prices higher than some sellers?
A: You can always find the lower price in the market but quality and after-sales service is definitely different. We suggest you being cautious when you choose a supplier to work with.
Q:How can I get a better price?
A: We understand that price is important to you, and we are always looking for ways to help our customers save money. We offer the best discounts and other incentives to old customers who introduce new customers and new customers who purchase in large quantities. Please let us know if you are interested in learning more about the options.
Q:Can you provide customized services?
A: We can provide various customization services, including color customization, logo customization, body size customization, and body function customization. If you have customization needs, you can communicate with us any time.
Q:What's our delivery time after prepayment?
A:Normally for standard machine, take around 7 days, for customerized products, take 20-30 days after receiving the prepayment.
Q:What's your Warranty for your machinry?
A:12 month or 2000hours which comes first.
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